It is time for a new breed of agencies. The digital age has begun, entire industries are being disrupted. Business models and value chains are turned upside down and so is the agency business itself, its roles, models and the added value it brings to its clients. It is time for a different package, it is about experiences and it has to be digital at heart.
Tomorrow’s agency will have to be able to build true partnerships with its clients. It all starts with values, the brand and product essence, how you mould the customer experience. You have to go way beyond sheer advisory or execution services and get to the core of the business and underlying dynamics. And when it comes to the customer, everything is experience, digital is the catalyst.
...when everything began
It all started in 1999 with a bunch of friends founding the company which they called Nvision, with huge ambitions in a totally new industry.
After having built Luxembourg’s then largest online community Luxusbuerg (today we would call it a social network with 80’000 registered users), they felt like it was the right time to jump on the bandwagon of building this new internet age.
The second version
Mike Sergonne and Raoul Mulheims led the company to its version 2 in 2003, delivering web agency services,mostly to other professionals/agencies and to the Government.
The birth of Mpulse
They got to the next stage in 2006, when they established Mpulse as a spin-off operating routing and micro-payments, and developing ‘Nvision 3’ with the first major institutional clients such as ArcelorMittal, SES, ABBL, Diekirch and others in the following years.
The fourth phase
The Nvision 4 phase started in 2009 with the addition of a continuity department and a slight shift towards clients in the B2C area (Bofferding, Sales-Lentz, Luxembourg for Business, Luxembourg for Finance …).
... a major release
The fifth ‘major release’ of the company as they would say in the software business started in 2012 with the development of a whole new brand & marketing department, providing advisory services and leading campaigns for major brands such as Rosport, POST and Albert Heijn Belgium. In parallel, Digicash was launched on the Luxembourg market as a mobile payment tool, in a partnership with all major retail banks.
And finally, there is Nvision 6, as of January 2016.
For our lovely clients…
to bring their digital and marketing strategies to life. Here is a short selection: